Frequently Asked Question

Although our program does not give you the option of being anonymous, It guarantees that your personal info, if you choose to give any, will be secure and shared only with your therapist. This is done to ensure that the best care is provided to you. With all your personal information kept in confidentiality, Nobody else will have access to it. Here at TheListener.pk your privacy is our top priority.
Yes, as we realize that your comfort is crucial to this process so here at TheListener.pk we have given you an array of options to choose from. You can choose to text with your therapist, call or even video chat, it is completely at your discretion.
RIGHT AWAY! All you need to do is register at the link below. It is a super easy process with a couple of steps that will take less than a minute. Register now through our registration portal at our website or by calling us at (please add UAN number). Your first step towards a better tomorrow.
It is completely up to you. We here at TheListener.pk will provide you with the best therapists that have specialized in the field you require assistance in. If at any point you feel the need to change therapists, you can escalate it by discussing your concerns with your current therapist and email us at the email provided below and we will get back to you as soon as possible.
Of course, there will be set times for your sessions and during that time you will have your therapists undivided attention. But before and after that you cannot ask for assistance from your therapist as we need to respect their privacy as well. But if you feel like you need a little more help then you can of course talk it out with your psychologist and increase the number of sessions per week as well.
The duration of the process will be up to you and your respected psychologist. If either of you believe that you don’t require them anymore you may end it or if you need a bit more time you can always continue for longer as we charge per session and the duration can be changed.
Our online therapy services are structured to make sure that you have effective methods for your concerns. The sessions are remotely available, easy to understand where the same protocols of in person therapy are followed, hence our online therapy is a very good option and also alternative for you or anyone else, particularly those individuals who cannot find the time and space to attend in person sessions.
Our therapists have been trained under supervised guidance and have gone through the process of providing mental health care to clients under ethical, empathic conditions with various recognised and effective therapeutic techniques. They are certified from recognised and HEC acknowledged institutions known to produce the best of mental health professionals.n.
The therapist provided to you will be of your own choice. They will be best accommodated to suit your prevalent concerns.
Therapy is process with no set duration, however our task is to provide to you services that will enable your healing. This time varies from person to person however, the standard time for one to feel better in therapy is usually 4-6 months which is the necessary duration of the program.
The cost of sessions varies according to the services and the mental health practitioner offering it. You may be able to see the cost as you are registering for an appointment. You can pay us through online services such as jazzcash, easy paisa, online banking or transfers.
Couples Counselling involves the therapist accommodating or moderating conversations amongst couples to help them figure out a more proactive approach towards solutions to help them resolve difficult situations.
Online therapy is as effective as in person therapy. It follows the same protocols of ethics and confidentiality while also letting you share your unfiltered experiences. A therapist will be able to offer you the same understanding and professional guidance for your concerns as they do in in-person therapy. It is also cost effective as it saves the time, money and energy spent in travelling. Moreover online therapy has been encouraged by the American Psychological Association, a pioneering organisation in Psychology.
Our services are absolutely secure as we take all precautions for data protection online and offline. We uphold professional standards of ethics hence 100% confidentiality is promised. We do not record any piece of information online and under no circumstances is any information provided to any other persons.
The listener.pk cares about their clients and we want to hear from you if in case of any complaint. We can be contacted on our email info@thelistener.pk and we will surely respond swiftly.
Our online therapy services are structured to make sure that you have effective methods for your concerns. The sessions are remotely available, easy to understand where the same protocols of in person therapy are followed, hence our online therapy is a very good option and also alternative for you or anyone else, particularly those individuals who cannot find the time and space to attend in person sessions.
Our therapists have been trained under supervised guidance and have gone through the process of providing mental health care to clients under ethical, empathic conditions with various recognised and effective therapeutic techniques. They are certified from recognised and HEC acknowledged institutions known to produce the best of mental health professionals.
The therapist provided to you will be of your own choice. They will be best accommodated to suit your prevalent concerns.
Therapy is process with no set duration, however our task is to provide to you services that will enable your healing. This time varies from person to person however, the standard time for one to feel better in therapy is usually 4-6 months which is the necessary duration of the program.
The cost of sessions varies according to the services and the mental health practitioner offering it. You may be able to see the cost as you are registering for an appointment. You can pay us through online services such as jazzcash, easy paisa, online banking or transfers.
Couples Counselling involves the therapist accommodating or moderating conversations amongst couples to help them figure out a more proactive approach towards solutions to help them resolve difficult situations.
Online therapy is as effective as in person therapy. It follows the same protocols of ethics and confidentiality while also letting you share your unfiltered experiences. A therapist will be able to offer you the same understanding and professional guidance for your concerns as they do in in-person therapy. It is also cost effective as it saves the time, money and energy spent in travelling. Moreover online therapy has been encouraged by the American Psychological Association, a pioneering organisation in Psychology.
Our services are absolutely secure as we take all precautions for data protection online and offline. We uphold professional standards of ethics hence 100% confidentiality is promised. We do not record any piece of information online and under no circumstances is any information provided to any other persons.
The listener.pk cares about their clients and we want to hear from you if in case of any complaint. We can be contacted on our email info@thelistener.pk and we will surely respond swiftly.